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General terms / conditions and data protection

General terms and conditions

General Terms and conditions 

Between:

Mrs Paola ALFANI

Landscape architect and geobiology

Tattes-à-Lune 16

1188 St-Georges (Vaud, SWITZERLAND)

Hereafter: the architect

And:

The Client
 

1. Scope of application

The present general conditions govern the contractual relations between the architect and the client.

The general terms and conditions are deemed to be accepted upon payment of the price of the service by the customer.

Any derogation from these general terms and conditions must be in writing.

2. Subject of the contract

The architect's services include advising and assisting the client in the choice of one or more houseplants and additional advices, depending on the information given by the client and his answers to questions (colours, etc.).

The architect also provides the client with a brief analysis of the proposed plant (s) based on the principles of chromotherapy.

3. Prices, terms and conditions of payment

The fixed price packages are on the website (chromoplants.ch) under services and rates.

The price does not include the supply of the plant (s).

Payment must be made in advance, before any advice is issued by the architect.

The payment methods accepted are as follows:

  • Credit card;

  • Paypal account.

The customer is made aware of the fact that no refund will be made, even if he decides to interrupt the order process.

4. Timeliness of response

The treatment of the client's request varies according to the scope of the desired service.

In principle, the architect will respond within seven working days.

Depending on the final choice of the client, the architect will provide a brief analysis of the proposed plant (s), based on the principles of chromotherapy, within a further seven working days.

The architect cannot be blamed for any fault if this deadline is exceeded.

5. Accountability

The architect is bound by an obligation of resources and not of result.

The Architect shall not be liable for any damage or prejudice resulting from the performance of the contract. The architect also declines all liability for any damage caused by auxiliary staff. No liability can be attributed to the architect if the recommended plant would cause any prejudice to the client, his entourage or property.

6. Protection of data

In particular, the following data must be provided by the customer:

  • Mailing address;

  • Telephone number;

  • Email address;

  • Plant storage location (room type, light, presence of other plants, etc.);

  • Photos

  • Allergies.

The customer is obliged to provide truthful information.

The architect cannot be held liable for any damage whatsoever if the data supplied are or appear to be false.

All personal data are treated as confidential. All information necessary for the execution of the contract will be processed electronically and may be communicated to associated companies.

The customer accepts the fact that all correspondence is transmitted to him by unencrypted e-mail, knowing that this means does not offer all the guarantees of confidentiality of the postal mail.

 

7. Additional services

Any additional services not included in the formulas described under ch. 3 above will be invoiced separately.
 

8. Cancellation

In the event of early termination of this contract, the customer is made aware that no reimbursement can be requested from the architect.
 

9. Applicable law and place of jurisdiction

This contract is subject to Swiss law.

Any dispute arising from this contract, whether on matters of conclusion, execution, termination or validity, shall be submitted to the competent Vaud courts of the architect's domicile.


Data protection

Privacy

Data protection

As a visitor to this website, you must decide which personal data you wish to disclose to us. Your attention is drawn to the fact that by visiting our website you are automatically providing us with information that allows us to ascertain how visitors use our website and which information they find of particular interest. Whenever you make a request via our website, we require personal information from you, such as your name and address.
We will treat your personal data confidentially and not pass this information on to any third parties.

Tracking data

In order to improve our website and also for statistical purposes, we collect so-called tracking data. The data provides information on the surfing patterns of the visitors to our website. Such tracking data does not allow the identification of individual users, and can therefore not be related to identifiable individuals.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties when required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to benefit from the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

General

If you have any questions or comments about our legal information or data protection, please contact us a info@chromoplants.ch


Cookie Policy

Our website uses cookies. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website. Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

We use both session cookies and persistent cookies on this website.

In addition, we use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/policies/privacy/

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

Most browsers allow you to refuse to accept cookies. For example:

  1. in Internet Explorer (version 9) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
  2. in Firefox (version 16) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
  3. in Chrome (version 23), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.

Blocking all cookies will, however, have a negative impact upon the usability of many websites.

Deleting cookies:
You can also delete cookies already stored on your computer. For example:

  1. in Internet Explorer (version 9), you must manually delete cookie files 
  2. in Firefox (version 16), you can delete cookies by clicking “Tools”, “Options”, “Privacy” and then “Show Cookies”, and then clicking “Remove All Cookies”; and
  3. in Chrome (version 23), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Delete cookies and other site and plug-in data” before clicking “Clear browsing data”.

Again, doing this may have a negative impact on the usability of many websites.

Provider
WORLDSOFT S.A.
Churerstrasse 158
8808 Pfäffikon - Switzerland

Revocation

The customer is made aware that no refund will be made, even if he decides to interrupt the order process.